NetBotz
Extended Warranty Service Packages
You have made an investment in protecting your facilities and infrastructure through the purchase of a NetBotz appliance. The NetBotz Extended Warranty Service Packages helps you extend that investment well into the future. Designed to complement the standard NetBotz warranty, most NetBotz appliances are eligible for an extended warranty program and associated service offerings.
Note: All NetBotz Appliances purchased since January 1, 2006 have a standard 2 year hardware warranty and a 90 day Technical Support warranty. All NetBotz products purchased before January 1, 2006, comply with the older NetBotz Warranty policy of 1 year of hardware warranty and 90 days of Technical Support warranty.
Benefits of an Extended Warranty Service Packages
- World-class customer telephone service and support (available 8:00am to 8:00pm, Monday - Friday EST)
- Hardware support, including product replacement, if necessary, ensures the highest of levels of reliability
- PLUS complimentary Premium Software Modules (PSMs) only available with the purchase of an Extended Warranty Service Package
Software for NetBotz Appliances
Software for NetBotz appliances enhances the embedded feature set to include 2-way audio, audio recording and playback, camera masking (block-out), digitally signed video recordings, IP filtering, extended location fields, unlimited user names, and six levels of administrative privileges. Additionally, aggregate multiple NetBotz video feeds into a single view with InfraStruXure Central Surveillance Licenses.
Click here for details on NetBotz Software for NetBotz Appliances.
What Appliances are Eligible?
Most NetBotz appliances are eligible for an Extended Warranty Service Packages! Whether your appliance is brand new or been protecting your network for a while, been covered in an extended warranty program or the coverage has lapsed, it may be eligible.*
Extended Warranty Service Package Options
Several NetBotz Extended Warranty Service Package options are available to provide the exact warranty coverage your need. Warranties come in a variety of options, including length of warranty contract and quantity breaks:
- Extended Software & Support Bridge Warranty (extends the standard Software & Support from 90-days to 2 years). For new products only.
- Full Year Extended Warranty Renewal (Additional year of hardware and software warranty and support)
- 3 Year Warranty Extensions (consists of Extended Software & Support Bridge and one Full Year Extended Warranty renewal). For new products only.
- Quarterly pro-rated policies for co-termination of warranty programs (available on request)
Warranties are sold in 1, 5, and 20 unit "paks," which allow you to purchase the exact number of warranties needed at attractive prices. For example, if you have 107 appliances that require extended warranties, you would purchase:
- Five of the 20-unit paks
- One of the 5-unit pak
- Two of the 1-unit paks
| NetBotz Extended Warranties | ||
|---|---|---|
| NetBotz 3xx/4xx Series Appliances - 21 Month Bridge | ||
| APC NetBotz 21-Month Bridge Sftwr & Support Warranty - Single-Appliance Pack |
#NBSP0131 Our Price: $299.00 |
|
| APC NetBotz 21-Month Bridge Sftwr & Support Warranty - Five-Appliance Pack |
#NBSP0132 Our Price: $1,350.00 |
|
| APC NetBotz 21-Month Bridge Sftwr & Support Warranty - 20-Appliance Pack |
#NBSP0133 Our Price: $4,850.00 |
|
| NetBotz 3xx/4xx Series Appliances - One Year | ||
| APC NetBotz One-Year Extended Warranty - Single-Appliance Pack |
#NBSP0141 Our Price: $259.00 |
|
| APC NetBotz One-Year Extended Warranty - Five-Appliance Pack |
#NBSP0142 Our Price: $1,175.00 |
|
| APC NetBotz One-Year Extended Warranty - 20-Appliance Pack |
#NBSP0143 Our Price: $4,150.00 |
|
| NetBotz 3xx/4xx Series Appliances - Three Year | ||
| APC NetBotz Three-Year Extended Warranty - Single-Appliance Pack |
#NBSP3141 Our Price: $499.00 |
|
| APC NetBotz Three-Year Extended Warranty - Five-Appliance Pack |
#NBSP3142 Our Price: $2,250.00 |
|
| APC NetBotz Three-Year Extended Warranty - 20-Appliance Pack |
#NBSP3143 Our Price: $8,100.00 |
|
| NetBotz 500 Series Appliances - 21 Month Bridge | ||
| APC NetBotz 21-Month Bridge Sftwr & Support Warranty - Single-Appliance Pack |
#NBSP0231 Our Price: $409.00 |
|
| APC NetBotz 21-Month Bridge Sftwr & Support Warranty - Five-Appliance Pack |
#NBSP0232 Our Price: $1,875.00 |
|
| APC NetBotz 21-Month Bridge Sftwr & Support Warranty - 20-Appliance Pack |
#NBSP0233 Our Price: $7,050.00 |
|
| NetBotz 500 Series Appliances - One Year | ||
| APC NetBotz One-Year Extended Warranty - Single-Appliance Pack |
#NBSP0241 Our Price: $359.00 |
|
| APC NetBotz One-Year Extended Warranty - Five-Appliance Pack |
#NBSP0242 Our Price: $1,625.00 |
|
| APC NetBotz One-Year Extended Warranty - 20-Appliance Pack |
#NBSP0243 Our Price: $6,025.00 |
|
| NetBotz 500 Series Appliances - Three Year | ||
| APC NetBotz Three-Year Extended Warranty - Single-Appliance Pack |
#NBSP3241 Our Price: $689.00 |
|
| APC NetBotz Three-Year Extended Warranty - Five-Appliance Pack |
#NBSP3242 Our Price: $3,125.00 |
|
| APC NetBotz Three-Year Extended Warranty - 20-Appliance Pack |
#NBSP3243 Our Price: $11,800.00 |
|
| APC Support Contracts | ||
| APC InfraStruXure Support Contracts | ||
| 1-Year InfraStruXure Central Standard Software Support Contract | #WMS1YRSTD Our Price: $299.00 |
|
| 3-Year InfraStruXure Central Standard Software Support Contract | #WMS3YRSTD Our Price: $699.00 |
|
| 1-Year InfraStruXure Central Enterprise Software Support Contract | #WMS1YRENT Our Price: $299.00 |
|
| 3-Year InfraStruXure Central Enterprise Software Support Contract | #WMS3YRENT Our Price: $699.00 |
|
| APC InfraStruXure Node Support Contracts | ||
| 1-Year 25 Node InfraStruXure Central Software Support Contract | #WMS1YR25N Our Price: $299.00 |
|
| 1-Year 100 Node InfraStruXure Central Software Support Contract | #WMS1YR100N Our Price: $919.00 |
|
| 1-Year 500 Node InfraStruXure Central Software Support Contract | #WMS1YR500N Our Price: $3,600.00 |
|
| 1-Year 1000 Node InfraStruXure Central Software Support Contract | #WMS1YR1000N Our Price: $6,300.00 |
|
| 3-Year 25 Node InfraStruXure Central Software Support Contract | #WMS3YR25N Our Price: $699.00 |
|
| 3-Year 100 Node InfraStruXure Central Software Support Contract | #WMS3YR100N Our Price: $2,000.00 |
|
| 3-Year 500 Node InfraStruXure Central Software Support Contract | #WMS3YR500N Our Price: $8,400.00 |
|
| 3-Year 1000 Node InfraStruXure Central Software Support Contract | #WMS3YR1000N Our Price: $15,000.00 |
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Note: Products are eligible for Extended Warranty coverage for up to 3 years after the product was purchased, which is to be no later than the product End of Sale date. To verify that an appliance or server is eligible, please contact us.